Tackling Difficult Conversations: How to Address Team Performance Issues When KPIs Are Not Being Met
As a small business owner, your team is a critical part of your business's success. However, when team members are not meeting their Key Performance Indicators (KPIs), it can be challenging to address the issue. Ignoring the problem can lead to further setbacks, affect your business's bottom line, and ultimately, your team's morale. In this blog, we'll share some tips on how to have difficult conversations with your team when they are not meeting their KPIs. By using data to support your conversation, being clear and specific, listening actively, offering support, and following up, you can build a high-performing team and unlock your business's full potential.